Review Guidelines
We want your opinions to be heard
We want customers to get the information they need to make smart buying choices, and we'd love to have your help doing that. As an weemote customer, you can submit a written review on our web store. We encourage you to share your opinions, both favorable and unfavorable. We strive to make all of our customers have the best experience with our products and recognize that they may not work for everyone.
Who can create customer reviews?
Anyone who has purchased items from our web store. All we ask is that you follow a few simple rules (see "Whats not allowed" below).
Tips on writing a great review
Include the "why": The best reviews include not only whether you liked or disliked our products, but also why. Feel free to talk about related products and how this item compares to them.
Be specific: Your review should focus on specific features of the product and your experience with it.
Not too short, not too long: Written reviews must be at least 20 words and are limited to 5,000 words. The ideal length is 75 to 500 words.
Be sincere: We welcome your honest opinion about the product--positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers buying decisions. However, if you had trouble setting up your weemote and did not reach out to us for help, we feel a negative comment regarding setup would not be a balanced or fair assessment. If you do contact us and we were not responsive, then a negative comment would be more justified.
What's not allowed
We are pleased to provide this forum for you to share your opinions on products. While we appreciate your time and comments, we reserve the right to remove reviews that include any of the following:
Objectionable material:
- Obscene or distasteful content
- Profanity or spiteful remarks
- Promotion of illegal or immoral conduct
Promotional content:
Advertisements, promotional material or repeated posts that make the same point excessively
Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by authors, artists, publishers, manufacturers, or third-party merchants selling the product)
Solicitations for helpful votes
Inappropriate content:
- Crucial plot elements (unless you offer a clear "spoiler alert")
- Other people's material (this includes excessive quoting)
- Phone numbers, postal mailing addresses, and URLs external to the weemote.com domain
- Details about availability or alternate ordering/shipping
- Comments on other reviews visible on the page (because page visibility is subject to change without notice)
- Foreign language content (unless there is a clear connection to the product)
Off-topic information:
Feedback on the seller, your shipment experience or the packaging
Feedback about typos or inaccuracies in our catalog or product description
Any off-topic questions or if you would like to tell us about a specific problem with Customer Reviews, please submit your request at support.weemote.com
